Nu Look Furniture in Riverdale, GA Closed now

Reviews about Nu Look Furniture

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  January 19, 2020, by Tony Kidd
  I recently purchased a $320.00 coffee table from the Riverdale location.. nobody from the store bothered to contact me letting me know the table had arrived for pickup, I reached out to them an discovered it had arrived. On 07/15/2017 I went to pick up the table, I was instructed by the store manager "Crystal" to pull around on the side of the building, as she gave me 2 boxes to load in my truck, although it should have been 3 boxes.. upon arrival at home is when I discovered I'm missing some items, I immediately called back to the store, spoke with the manager Crystal, who blamed the warehouse for not shipping all the parts, an I'll have to wait until Monday to get them. Approximately 20mins pass by and Crystal called me back stating the items were in the store, an she overlooked giving them to me, and informed me that I would have to come back a 2nd time to pick them up, which I informed her I was very busy, an it would be inconvenient, I asked if someone can deliver them, she stated because I did not pay for delivery nobody could deliver them, which I thought was terrible customer service.. she then initially suggested meeting up with me, but after i contacted another location to make a complaint she then said she refuse to meet me to bring me the items that i paid for, an that SHE FAILED to give me, which I thought was unprofessional, childish, and petty.. if she's the best Nu Look Furniture can hire as a manager, they will lose business an be closed soon.. they have just lost a customer, an I would NOT recommend a dog shopping there, I'll stick with American Signature! Lesson learned being cheap, sometimes gets u cheap an unprofessional customer service.
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  October 18, 2019, by Itsjus Jam
  I called a week ago to schedule delivery because my Babyshower is tomorrow 3/11/2018. I had to call Monday - Thursday to get an actual delivery date which was today 3/10/2018 from 2-6 I started calling the store at 6 & was told "the guys are running behind but are on their way & they'll call when they're headed to you". It is now 9:32 pm the store closed at 8pm, nobody has called me, I have no living room furniture and my Babyshower is tomorrow. At 8months pregnant this is lots of stress that I really don't need right now, Thanks Nu Look Furniture, Riverdale, GA